Privacy Policy

Last Reviewed: September 1, 2024

At Area Storage & Transfer Inc. ("we," "us," or "our"), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, share, and protect your personal information. We also outline your rights regarding the information you provide to us and how you can update or manage your preferences.

This policy applies to all personal information collected through our website, mobile apps, email communications, SMS campaigns, or any other services provided by Area Storage & Transfer Inc. (collectively referred to as the "Site").

Information We Collect

We collect both personal and technical information from users interacting with our Site. The information we collect can be divided into two main categories:

Information You Provide to Us

This includes the data you voluntarily share with us when using our services or interacting with our team. Examples of information you may provide include:

  • Personal Details: Such as your full name, email address, phone number, and physical address. For instance, you may submit this information when requesting a service quote, filling out a form, or engaging in live chats.
  • Account Information: If you create an account with us, we may collect information like your username and password.
  • Communications: Any data or details you submit through email, live chats, or forms on the Site, such as inquiries or service requests.
  • Location Data: If you use our mobile application, we may collect GPS location data, especially if location services are enabled on your device. For example, we may use this to provide delivery or route information for your service.

Information Collected Automatically

In addition to the data you provide, we also collect certain information automatically through technology when you visit or interact with the Site. This includes:

  • IP Address: The internet protocol address used to connect your computer to the internet.
  • Browser and Device Information: Information about your browser version, operating system, and device type.
  • Usage Data: How you interact with our Site, including pages viewed, links clicked, and time spent on each page.

This data helps us improve user experiences and optimize our services.

Use of Cookies

We use cookies and similar tracking technologies on our Site to enhance your browsing experience. Cookies are small text files stored on your device that allow us to:

  • Recognize You: When you return to the Site, cookies enable us to identify you and personalize your experience.
  • Save Preferences: We use cookies to remember settings like language preferences or account login details, so you don’t have to re-enter them each time you visit.
  • Analyze Site Usage: Cookies help us track user behavior, such as which sections of our Site are most popular, to continuously improve our content and services.

Managing Cookies:

You have control over your cookie settings and can choose to disable them via your browser preferences. However, disabling cookies may affect certain features and functionalities of the Site. For example, you may be required to manually log in each time you visit if you have disabled login cookies.

How We Use Your Information

We use the information we collect to deliver and enhance our services, as well as to communicate with you. Specific ways we use your information include:

  • Providing Services: We use your information to fulfill service requests, such as processing orders, providing quotes, and scheduling deliveries.
    • Example: If you request a delivery, we may use your GPS location to provide accurate and timely route information to our drivers.
  • Communication: Your email or phone number may be used to send important updates or confirmations related to your services.
    • Example: You may receive notifications regarding your account status, shipment tracking, or scheduled appointments.
  • Improving User Experience: By analyzing how users interact with the Site, we can improve features, resolve technical issues, and make the Site more user-friendly.
    • Example: We may track page visit duration to understand which sections of the Site are most useful to customers.

SMS Messaging

By opting into our SMS communication services, you consent to receive messages from Area Storage & Transfer Inc. related to updates, notifications, and important service-related information.

SMS consent and phone numbers will not be shared with any third parties or affiliates.

How We Use SMS:

  • Transactional Messages: We may send SMS notifications such as reminders for upcoming appointments, updates about service requests, or responses to your inquiries.
    • Example: "Hi John, please verify your timesheet this week."
    • Example: "Hey Danial, Can you send pictures of the truck damages?"
  • Promotional Messages: If you have given explicit consent, you may receive occasional promotions or service offers via SMS.
    • Example: "Hey John, Thank you for being part of the Area Storage & Transfer team! Do you know someone who would be a great fit for our company? Refer them to us and if they get hired, you'll receive a $100 referral bonus! Start by having them apply on our site. Thanks for helping us grow the team! "

Opting In and Out:

  • Opting In: You can opt in by providing your phone number and confirming your consent to receive messages.
  • Opting Out: If at any time you wish to stop receiving SMS messages, you may opt out by filling out the SMS Removal Request Form or by contacting us at Info@areatrucking.com. After opting out, you will no longer receive messages unless you opt back in.

Data Collected via SMS:

  • Phone Number: We collect your phone number to send SMS messages.
  • Content of Messages: Any information exchanged via SMS, including images or other media shared in communications. We do not sell, rent, or trade your phone number or any data related to SMS communications with third parties.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in certain circumstances, including:

  • Business Partners: To provide services requested by you, we may share information with trusted partners such as delivery providers.
    • Example: If you request a delivery, your address and contact information may be shared with the delivery provider to complete the service.
  • Third-Party Service Providers: We may share data with third-party vendors that assist us in maintaining our Site or providing customer services.
    • Example: We may use a third-party email service to send you notifications regarding your order status.
  • Legal Obligations: We may disclose personal information if required to do so by law, such as in response to a subpoena or legal process.

How We Protect Your Information

Your personal information is safeguarded by various security measures, including:

  • Encryption: Sensitive data, such as login credentials, is encrypted during transmission.
  • Access Control: Only authorized personnel have access to sensitive information.
  • Physical Security: Our servers, where data is stored, are located in secure facilities with restricted access.

While we strive to use industry-standard security measures, no system is entirely foolproof, and we cannot guarantee the absolute security of your personal data.

Updating Your Information

If you need to update or correct any personal information, please contact us at info@areatrucking.com or by phone at 717-599-7655. We will promptly update our records as per your request.

Children’s Privacy

Our Site and services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a minor, we will take appropriate measures to delete the information.

Changes to This Policy

This Privacy Policy outlines the current data protection practices and policies of Area Storage & Transfer, Inc. The latest version of the Privacy Policy is indicated by the date at the top of this document. Any updates or modifications to this policy will take effect immediately upon notification, which may be provided through various means, including but not limited to posting the revised Privacy Policy on our website or mobile applications. We encourage you to review this Privacy Policy regularly to stay informed about any changes that may impact you. Your continued use of our services signifies your acceptance of these changes and agreement to be bound by the updated policy. Area Storage & Transfer, Inc. reserves the right to revise this Privacy Policy at any time without prior notice, in order to reflect updates in our practices and procedures. The version of the Privacy Policy stored electronically or otherwise by us will be considered the true, valid, and enforceable version applicable at the time of your use of our services. This Privacy Policy is intended solely for informational purposes and does not create any contractual or legal rights on behalf of any party other than Area Storage & Transfer, Inc..

Contact Us

If you have any questions, concerns, or requests related to your privacy or this policy, feel free to contact us at:

Area Storage & Transfer Inc.
1246 S Cameron Street, Harrisburg, PA 17104
Email: Info@areatrucking.com
Phone: (717) 599-7655


Acknowledgement.

BY ACCESSING OR USING THE SYSTEM, OR ANY PORTION THEREOF, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND CONSENT TO THE PRIVACY POLICY, AND TO THE USES AND DISCLOSURES OF COLLECTED INFORMATION ABOUT YOU, THAT ARE DESCRIBED IN THIS PRIVACY POLICY AND YOU AGREE TO BE BOUND BY THE TERMS OF USE REFERENCED ABOVE

SMS Communication Consent or Removal Request

Residents of some states have the right to know about the personal information that Area Storage & Transfer Inc. (the “Company”) collects about them, to delete their personal information, and to opt-out of the sale, if any, of their personal information (“Privacy Rights”). The Company’s Privacy Notice explains the limited purpose for which it may sell or share personal information and provides a detailed explanation of the right to know, the right to delete, and the right to opt out of the sale or sharing of their information. Residents of those states who wish to exercise a Privacy Right must complete the following form. A Company team member will contact you regarding your request within 30 days of receipt. Residents of those states may also make a request by contacting 1-717-599-7655.

Please Click the link below to submit your SMS Removal Request.

 

 
SMS Removal Request